Peace of Mind Guaranteed
OUR WARRANTY COVERAGE
Every installation and repair we perform is backed by industry-leading warranty coverage. We stand behind our work — and the equipment we install.
Coverage Overview
What's Covered
Quality HVAC Solutions provides comprehensive warranty protection across three key areas so you're never left in the cold.
Equipment & Parts
All manufacturer-supplied equipment and parts installed by our technicians are covered against defects in materials and workmanship for the full manufacturer warranty period — typically 5 to 10 years depending on the brand.
Labor & Installation
Our 1-year labor warranty covers any workmanship issues arising from our installation or repair work. If something we installed fails due to our error, we'll fix it at no charge.
Service & Repairs
All diagnostic and repair services carry a 90-day parts and labor warranty. If the same issue returns within 90 days of our repair, we come back and make it right — free of charge.
Coverage Details
Warranty Periods by Service
Claims Process
How to File a Warranty Claim
Filing a claim is simple. We aim to respond to all warranty requests within one business day.
Contact Us
Call our office or submit a warranty request online. Have your original invoice or job number ready — it's on the paperwork we left after your service.
We Assess the Issue
A certified technician will review your claim and schedule a visit at no cost to you. We'll confirm whether the issue falls under your warranty coverage.
We Fix It
If covered, we repair or replace the defective part or correct the workmanship issue — completely free of charge. No hidden fees, no surprises.
Follow-Up
We follow up after every warranty repair to confirm the issue is fully resolved and that you're satisfied with the outcome.
Exclusions
What's Not Covered
Our warranty is designed to be as comprehensive as possible. The following situations fall outside standard coverage:
- Damage caused by misuse, neglect, or failure to perform routine maintenance
- Issues resulting from unauthorized modifications or repairs by a third party
- Normal wear and tear on consumable components such as filters and belts
- Damage caused by power surges, flooding, fire, or other acts of nature
- Equipment installed by another contractor prior to our service
- Manufacturer warranty voided by failure to register equipment within required timeframe
Extended Protection
Extended Warranty & Service Plans
Want coverage beyond the standard period? We offer extended service agreements that keep your system protected year after year.
Annual Maintenance Plan
From $149/yr- Priority scheduling
- Annual tune-up included
- 10% discount on all repairs
- Warranty period extended by 1 year
5-Year Extended Coverage
From $299- Parts and labor coverage for 5 years
- Covers all manufacturer-installed components
- No deductibles or service call fees
- Transferable if you sell your home
Commercial Service Agreement
Custom pricing- Quarterly preventive maintenance
- Priority emergency response
- Dedicated account manager
- Detailed service reporting
Get Help
Warranty Support
Our team is ready to help with any warranty question or claim.
Phone
(215) 555-0192
warranty@qualityhvacsolutions.com
Office Hours
Mon–Fri 7am–6pm, Sat 8am–2pm
Emergency
24/7 emergency service available for active warranty customers
Questions About Your Coverage?
Our team is happy to walk you through exactly what's covered on your system. Reach out any time.